Efforts to translate evidence-based digital health interventions from research to real-world settings have struggled with sustained consumer engagement and the successful integration of these tools into their targeted systems of care. User-centered design involves collaborating deeply with end-users throughout the process of intervention design and testing to ensure the intervention meets end-users’ needs and preferences, which can in turn increase uptake and engagement. This presentation describes the user-centered design process and several design methods to inform ways to increase engagement in intervention design and delivery, drawing on examples from applying these methods to a mobile intervention for binge eating and weight management.
Andrea Graham, PhD is Assistant Professor in the Center for Behavioral Intervention Technologies in the Feinberg School of Medicine at Northwestern University, with an affiliation in the Center for Human-Computer Interaction + Design. Her program of research focuses on the design, optimization, and implementation of digital mental and behavioral health interventions, primarily for eating disorders and weight management. She also is interested in understanding issues such as the cost of treatment that impact adoption of interventions in practice, and in training providers to deliver evidence-based interventions for mental and behavioral health problems.