Webinar Series – 2023

CRE Webinar Series #23

Transforming Healthcare with Chatbots: Exploring the Controversies and Opportunities

Date: 09 Feb 2023

Time: 3.00pm to 4.00pm


In this seminar, we will explore the rapidly growing field of chatbot technology in healthcare and the controversies surrounding its use. On one hand, chatbots have the potential to improve health care service by speeding up responses and scaling up services, but on the other hand there are concerns about informed consent, missing empathy and deceit. We will delve into the ethical considerations of using chatbots in healthcare and examine the potential benefits and drawbacks of this technology. Additionally, we will discuss the current state of chatbot technology in healthcare and what the future may hold. This seminar is designed for healthcare professionals, researchers and those interested in the intersection of technology and healthcare. 


Professor Barr Taylor M.D. is Professor (Emeritus), Stanford Medical Center, Distinguished Professor and Director of the Center for m2Health at Palo Alto University.   His work focuses on developing and evaluating affordable, effective, accessible, and scalable digital based interventions to prevent and treat mental health disorders, particularly in college age students. He is an advisor to Google Mental Health and a scientific advisor to a number of other NGOS and for-profit companies. He is an author on over 400 peer reviewed publications (https://profiles.stanford.edu/craigtaylortab=publications).

Tilman Dingler Senior Lecturer – University of Melbourne’s School of Computing and Information Systems. Tilman obtained a PhD in Computer Science from the University of Stuttgart and creates technologies that measure and adapt to users’ current cognitive states with the goal of supporting memory and information processing. His current research focuses on building systems that sense, model, and adapt to users’ cognitive and physical context and investigating how people interact with such systems through conversations

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